The day before I was to leave for Memphis, I was surfing through LivingSocial.com and found a deal for a hotel that normally would cost about $100 to $200 more than what it was advertising. I decided to go for it and buy the deal. I read through the fine print and all the details provided. However, after I made the purchase it said that the “voucher will be available 24-48 hours after your purchase.” Wait a minute, but I leave for Memphis the next day! Fortunately there was a number I could call and speak to a representative. I was told that there is no way they could expedite the process in order for me to make a reservation that day. The reason they do this is due to the fact that it gives the buyer a chance to forward this deal to friends, which if three of your friends were to buy the deal, then your voucher would be free. The other option they gave me was to call the hotel directly and tell them my predicament and see if they have any availability and if they would hold it until my voucher was ready. I didn’t want to wait until I arrived in Memphis to finalize my room.
Luckily enough for me, their cancellation policy is straightforward. If cancelled within 24 hours, then the authorization on the credit card would fall off. If I decided to wait, then their refund policy is within 30 days of purchase. So I cancelled and booked the same hotel through American Express which offered the lowest amount I could find and gave 2x points.
So, if you decide to purchase an escape voucher with LivingSocial, make sure it’s not a last minute trip.